As a nonprofit manager, you have a steady stream of responsibilities filling your schedule. Accumulating the skills necessary to manage your WordPress website efficiently takes time. (And , I’m guessing you do have that kind of time!)
You are in the right place.
Quality nonprofit website management services are vital to reaching your donors and possibly the community you serve. You’re not looking for just any website consultant, you need the right one. One you can count on.
In fact, many clients come to me because they’ve already experienced the wrong one. It’s a common story: about a service provider who says all the right things to win your business, but the follow through on their services never backs up their promises. Your website falls low on their priority list. It becomes increasingly difficult to get small changes implemented. Before you know it, something major goes wrong and your nonprofit suffers as a result.
Ready to break up with your current website management agency? Let’s talk about your nonprofit’s website needs and create a service plan that serves you. Contact our office for details.
Nonprofit organizations shouldn’t have to experience this terrible phenomena in my industry. But if you’ve fallen victim to it, I have one piece of actionable advice…
Break up with your website management agency
Many website developers and digital agencies pose a serious problem in my industry. That statement may upset some of my peers, but someone needs to say it.
Website Management services
As a nonprofit manager, you don’t have the time, resources, or knowledge base to devote to your own website management—or maybe you do, but you’d rather spend your resources directly on relationship building or whatever it is that makes your nonprofit tick.
In addition to our work in website management, we serve as website instructors and advisors. We meet people all the time who decide to take back the reigns of their nonprofit website by learning WordPress. All too often, that decision is fueled by negative experiences with website developers.
Too many website management service agencies are thrilled to take your business, but when it comes to fulfilling their promises, they just don’t show up.
- They don’t listen to you.
- They don’t get back to you.
- They don’t know what you need, so they can’t give it to you.
Eventually you come to realize: it’s time to get out of this relationship.
Are we any different?
Look at it this way . . . we don’t build websites full-time. We definitely get plenty of referrals for lucrative website development projects but taking on too many of those projects would be a distraction. We prefer to fill our workdays with the special projects and updates requested by our website management clients.
Several years ago, our founder Emily Journey made the decision to limit the availability of our website development services to our existing clients. Our primary areas of focus are website management services and WordPress training.
That decision has changed the quality of our work lives dramatically! It means we can be available to our clients for those seemingly small but important updates to their websites.
And, our clients are happy.
Unprofessional, overpriced web developers and designers are the reality for many businesses today. But it doesn’t have to be your reality. Whatever your nonprofit website needs are, let’s talk about them!
Contact us to receive information about our nonprofit website management services.
A successful nonprofit requires a value-driven website consultant
As a nonprofit, your website serves as a foundational support to your mission. You need a reliable website consultant who cares enough to keep this pillar strong and functional.
Digital agencies want to drain your budget. I want to pour immense value into your cause.
Here’s the thing: I’m not a website developer. I’m not using a website management service as easy passive income to support the project that I really enjoy. This is what I really enjoy.
Over a year ago, I transitioned completely away from website development. The truth is, building websites didn’t fulfill me. Now, I only sell website maintenance services and WordPress training. I’m happier, and so are my clients!
As a nonprofit website consultant, I can focus on the small, day-to-day details that keep your website strong and effective. No more getting blown off by an agency who has “more pressing” projects to worry about. I’m here for you, every day.
What to Expect from a Nonprofit Website Management Provider
Unfortunately, my industry has many nefarious individuals lurking around and trying to deceive hard-working business owners. Thankfully, there are just as many of us who are value-driven and ethically-based.
Even if you don’t use my services, I want you to know how to tell the heroes from the villains. I want you to find the right consultant who will really support your nonprofit. With that in mind, here are some characteristics of a trustworthy website management provider…
1. Responsive Communication Centered on Honesty. You should never have to fret about what your website manager is (or isn’t) doing. If they fall off the planet for weeks at a time, you’re wasting your time and money on someone who isn’t really invested.
2. Reliable Execution of Project Deliverables. Keep an eye out for those who over-promise and under-deliver. If it sounds too good to be true, it probably is. Ask for case studies, performance KPIs and a list of past clients.
3. Considerate of Your Nonprofit’s Individual Needs. Your nonprofit has a unique set of needs and challenges. Find someone who knows how to LISTEN. It’s important to find a consultant who is open to adapt to the unique aspects of your nonprofit.
4. Transparent Methods Supported By Strong Ethics. Let me set the record straight: It’s highly unethical for a web developer to restrict access to your website or content. You deserve top-level access and an understanding of what’s going on.
5. Attentive and Respectful of Your Time. This is, perhaps, the most common complaint I find with today’s web management professionals. It’s important you can trust to receive quick responses and solutions to any website problem that arises.
Do you need reliable website management services? Contact us for information and pricing.
We use a subscription-based pricing model for nonprofits. We’ll chat and outline your needs, then come up with a dedicated amount of time we’ll spend on your website each month.
Support Your Mission With Our Nonprofit Website Management
There’s a key concept in behavioral economics called sunk cost fallacy. Basically, it’s that voice in your head that keeps saying, “I’ve already spent so much money on this agency’s website services. I can’t afford to drop them now!”
In reality, you can’t afford NOT to!
Let go of the agency that just wants YOU to support THEM with that monthly retainer fee.
Think about all the days or weeks you waited for a simple email response. How many times have you had to ask (or argue) for access to your own content or website?
What if you spent that time on activities to spread the message about your mission? Would your nonprofit have more widespread reach? How many people have missed out because an unmotivated website developer didn’t do the job?
Your website supports your mission, and we want to support your website.
It’s time to invest in nonprofit website management services that are responsive, reliable and 110% focused on supporting the cause. If that’s the kind of partner you want, contact our office for details.