Emily Journey
Hi, I’m Emily. I have been providing website management services to businesses and nonprofit organizations since 2012. I also provide virtual and in-person WordPress training throughout the United States. When I first started learning WordPress, I did it the way many of you have tried: without help. After almost two years of persistent effort, I had a solid handle on the platform. Finally, I felt confident about building a website for someone else! I am the author of Unlocking WordPress, a guide filled with practical tips for WordPress beginners. My path to mastering WordPress led me down a road of trial and error, a bad experience with an affordable website designer, launching my own web design agency, and meeting all kinds of business owners. I love helping business owners leverage technology to increase sales and social impact. I write, speak, and coach full-time.
Rachel Pfanz
Hi, I’m Rachel. I lead the Website Management team at Emily Journey & Associates. Shortly after graduating from The Ohio State University in 2012 with a BA in geography, I began working with EJ&A. I work with small businesses to improve marketing strategy and provide WordPress support. I enjoy having a creative, diverse role that helps small businesses and nonprofits grow. I love living in Columbus, Ohio with my husband Matt.
Website Manager
Kris Clifford is 100% dedicated to website management services. Need your non-WordPress website converted into WordPress? Kris is your person. Stuck with a fragile custom coded WordPress theme? Not anymore. Kris can convert your website into a modern WordPress theme that won’t break every time you touch it.
Kris is responsible for managing our own website at emilyjourney.com as well as client websites. She is a master at applying good old fashioned common sense to technically sophisticated problems.
Website Manager
Eve Peratopoulos joined us in Spring 2020 and is dedicated to website management services. In addition to her WordPress expertise, she excels in solving coding problems that require programming knowledge. She is passionate about programming because it is a powerful tool for practical problem solving. The rest of us turn to Eve whenever we are dealing with an advanced coding problem in our client websites. We admire her use of creative problem-solving to fix complicated website problems quickly.
Website Manager and SEO Strategist
Melanie Mann joined our website management team in 2021. She has an M.S. in Development Economics, with experience in academia, international business, and the nonprofit world. We believe every business needs someone with Melanie’s energy and spirit in their corner. With an eye on maximizing your unrealized business potential, she will champion your ideas with data driven outcomes.
Marketing Manager
She is an expert in visual art, audio engineering, and content creation. Daren supports our clients through the Website Management team. We rely on her expertise in marketing strategy development and digital content creation to achieve the goals we’ve set with our clients.
Daren also manages our internal social media marketing strategy and execution.
WordPress Instructor
She has more than five years of experience with coaching and training individuals and small groups.
Training Coordinator
Social Media Manager
Needless to say, we trust her with our business.
You know who else trusts her with their business?
Our clients!
Erin manages the online reputation of several companies through social media management and promotion. Whether you need help with LinkedIn, Facebook, or Instagram, she has got you covered with all three platforms.
Controller
Sales Manager
If you get the rare chance to hear from Adam, it’s only because Erin is on vacation and he loves to answer the phone when she is out of the office! (Who knew?)